“I just bought your tool, now you have to tell me what I can do with it”. No kidding, that is what one client to said to me once. Well, here is a starter for you – in our latest episodes we are talking about the use cases for Business Process Management (not all of […]
AI is *the* hot thing these days and you cannot pass any tool that does not have these two characters attached to it. That is also true for the BPM space, and this week we have the pleasure to speak with a person who is working in this space for over 20 years and his […]
The age old question: how do you make your processes “evergreen”. Well, one way is to update your models on a regular basis (for example to comply with regulations), but is that really “the process” or is it just a picture of it? Your processes come to life when someone performs them and for this […]
As we all know, the majority of time in a process mining project is in some form or fashion related to data preparation and a significant lower share of time is spent on the actual analysis. There are multiple ways of getting you data into shape (SQL, visual data modeling tools, etc.), but our guest […]
This episode is a first for the podcast – we are not talking about something from an external perspective, but speak with someone “in the trenches” who is actively implementing BPM in an 160-year old organization. Our guest today is Martin Holling, who is working at Kemna (a road construction company in northern Germany) and […]
By Roland Woldt Over the past few years, there’s been a lot of hype about process mining. Businesses across the globe are adopting mining tools to take advantage of data-driven insights that allow them to streamline their business operations. They do this to save time and reduce costs, helping companies achieve strategic goals and maintain […]
We had a couple of episodes where we discussed the Solution / Process Lifecycle, but this time we look at it from the perspective of Business Process organizations. What we see is a distinction between the different disciplines that are needed to deliver a full solution and there are organizations that see a “them” and […]
You bought the tool and now the most critical question for your success comes up: “Now what?”. This leads to these questions: what can you do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a […]
We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this […]
Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to “bad capitalism”. But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve […]
We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to “Enterprise Mining” where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is […]
We are at the next step of moving our organizations to the digital twin which will allow us to monitor “the plane” (our businesses) in real-time and compare it with the predictions of the future. This missing step is Process Simulation, a “thing” that existed for years already and was widely underused. The change though […]