Episode 9 – Task Mining

This episode is a “semi follow-up” to the last episode, where we talked about Process Mining – today’s topic is Task Mining (aka Robotics Process Discovery). Task Mining will bring clarity into what your users do on a procedure level, and can give insights into what might cause a “spike” in your analysis, or fill […]

Process and Task Mining in a Hybridized Solution

Process and Task Mining – combine both in a hybridized solution

A few weeks ago, my co-host of the What’s Your Baseline podcast, J-M Erlendson, held a presentation about Process and Task Mining and how they differ and work together. Many organizations struggle to realize the benefits of Process Mining, despite having good transactional data and powerful toolsets. What if they’re not seeing the whole picture? […]

Solution / Process Lifecycle - Title

Solution/Process Lifecycle – Architecture is more than “draw it and forget it”

Some organizations and also methods, such as Lean or Six Sigma, have a focus on improving a single process with a well defined scope, while others take a wider, more holistic approach to processes and process improvement. This has an impact on how things are approached, where to spend time and focus on, and to […]