We have spoken about Process Mining and data-driven decision making quite a lot on this podcast.

But does it stop with mining processes? I think the next step is growing this field of data analysis to “Enterprise Mining” where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is the same – get a factual basis from system records and then augment it with human information and interpretation.

Our guest this week is Mark McGregor, a former Research Director at leading IT industry analysis firm Gartner, Mark has an extensive background in enterprise architecture, business process management, process modeling, process mining, and change management. He has held executive positions with several technology companies. Since retiring from Gartner, he has worked with clients such as Changepoint, Erwin, Mega, Planview, LeanIX, Signavio, ABBYY, Workpath, Axellience and iGrafx. Currently he serves as a Head of Product Marketing & Strategy at Apromore, while also providing advice to investors and management consultancies on these specialist markets.

Mark has authored or co-authored four books on business and process management, including “Thrive! How to Succeed in the Age of the Customer” and “In Search of BPM Excellence” and “People-Centric Process Management”. Widely respected for his knowledge and views on business change, he is the creator of “Next Practice” and has been described as a “BPM Guru,” a “Thought Leader” and a “Master of Mindset”.

Mark spent much of the last twenty five years traveling the world, learning, teaching, and researching the cultural issues of change and how executives perceive business and process improvement. In this capacity, he has taught hundreds of people and been fortunate to interview and interact with many CEOs.

Mark is passionate about the people aspects of change, and has travelled the world, learning, teaching and researching the cultural aspects of change and how executives perceive business and process improvement. He has presented and taught thousands of people the importance of process and how to harness the power of process. He has also been fortunate to interview and interact with many CEOs about their perception and views on BPM.

In this episode of the podcast we are talking about:

  • Mark’s background
  • His perspective on the Process Mining market today (and how we got there when looking at Business Process Management vendors)
  • Full process lifecycle support (mining > design > simulation > automation), and how people try to shortcut things
  • Enterprise Mining – extending the concept of mining to other areas (rule discovery, etc.)
  • Workforce prodcutivity management and how process/task mining fit into the picture of Enterprise Mining
  • How BI and Mining will come/work together and the ethics on these topics

You can reach Mark via email or LinkedIn here: https://www.linkedin.com/in/markmcgregor/.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Additional information

  • No additional information for this episode.


Music by Jeremy Voltz, www.jeremyvoltzmusic.com

  • CP1 (Welcome)
  • Love Won’t Let You Down (Interlude 1)
  • Basement Apartment (Interlude 2)
  • South Wing (Outro)