Process Inventory - title

Episode 59 – Process Inventory: Michael Schank

How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does – in the form of a process inventory? Michael is a distinguished thought leader and executive, specializing in addressing […]

Center of Excellence: Thi Nguyen

Episode 56 – Center of Excellence: Gia Thi Nguyen

Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it […]