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You bought the tool and now the most critical question for your success comes up: “Now what?”. This leads to these questions: what can you do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a […]
Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it […]
The way how we communicate and learn has changed over the last couple of years. One contributing factor is podcasting (or videocasting – we are no purists over here at What’s Your Baseline?). By now there are tons of excellent podcasts about Business Process Management, Process Mining, and Enterprise Architecture out there free of charge for you. We […]
This is another What’s Your Baseline? Shorts episode and we are following up with the guest from our last episode, Moritz Berger. Moritz took the APQC Process Classification Framework and imported it into “The Brain” to visualize the breakdown and connectivity of processes to each other. Enjoy the video below 🙂 And if you like […]
We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this […]
Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to “bad capitalism”. But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve […]
Sometimes you have to mix up things a bit and come down to the level of practicality … in this case we are looking at process-bility in this week’s episode of the podcast. What that is? Oh, it is the approach to process modeling that our guest Kevin Tan has developed. Kevin is an accomplished Business […]
We had the topic of today’s episode – transformation – a couple of times on this podcast, even though we did not call the episodes like that. But why? Because transformation in today’s times is not an exception but the reality for all organizations. It is not just “an update by IT”, or something that […]
Some topics seem to be a “stretch too far” for this podcast, and the topic for today’s episode seems to be one of those: Sustainability. But is it? Yes, Sustainability -or the lack of it- is a global problem, that manifests itself in climate change, social restructuring, and many other forms. But it also becomes […]
Welcome back to the What’s Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can’t wait to hear back from you 🙂 Roland WoldtRoland Woldt is a well-rounded executive with 25+ years of Business Transformation consulting and software development/system […]
Welcome to the last episode of our podcast in Season 4 (no worries, we’ll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your […]
We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to “Enterprise Mining” where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is […]
