A little different note from me today—no announcement of a new episode, but the announcement of my new book, which was officially released yesterday, on September 15. Yes, you read that right; I have written a second book. This time it is about ‘Successful Process Mining Projects,’ and it covers the whole process for identifying…
Process Mining—a technology and technique that Gartner just called “early mainstream” in one of their last reports. But many people still don’t know exactly how to approach this thing. They listen to the vendors talking about technical integrations and all the fancy features, which—to be honest—can be pretty overwhelming for someone who is just looking…
We are hundreds of years into thinking about how we do work (insert your philosopher of choice here: Smith, Marx, Plato, etc.), but I get the impression that the most common style is “muddling through.” But why is that? Why has the concept of an Integrated Management System (IMS) not taken hold in many organizations?…
Having lived in two cultures, it is so interesting to see how people cope with big problems. Climate change and sustainability are some of the biggest issues that we have to deal with in our lifetimes, and I see reactions from denial to aimless “do-gooder” activity. But how do you improve this situation and solve…
We are back with our first episode of the brand-new season 9 of the podcast—and we are starting right into the topic of these days: AI … well, the AI hype that is out there. And we are discussing what you can do to avoid falling into the trap of falling for that hype. Our…
Soooooo … We’re a grown-up adult podcast now, and we’re approaching our season 9. (Oh, so you claim.) If season 8 was great, will season 9 just be fine? More than fine. The world might be in chaos, but we are a safe harbor. Come join us, full of good friends, good cheer, and excellence…
I am super honored to be featured as the first person in Pedro Robledo‘s newsletter “VOCES BPM” and its new segment “People who inspire.” His newsletter is in Spanish, and I appreciate the opportunity to connect to non-English (or, in my case, also non-German) speakers since we all experience the same questions and issues, and…
Today we have our last “What’s Your Baseline?” short during our little summer break. And this time we’re looking at something special. This is a Shorts about APQC and we had a long episode with Moritz Berger about what that framework is and all of those things. And Moritz put in the APQC reference framework into…
This week we release another What’s Your Baseline? Shorts for you just to lighten up our summer break a bit. The topic is why simulation should not be in your process mining tool. And I’m fully aware that this is a controversial thing because people might think, “Well, it’s convenient to have it in your process mining tool…
Today, we are re-releasing a “What’s Your Baseline?” short from about two and a half years ago. And the topic of today is how to create good dashboards. And I do not think about how to do this mechanically with your tool of choice. I’m thinking about what is the thinking behind it. That might…
We are off for a few weeks, but instead of leaving you without your regular What’s Your Baseline? fix , we decided to do something different this summer. Since we started the podcast almost four years ago, we have grown quite a bit, and back in Season 2 we did a little “side show” and…
The world is changing faster than one might think, or at least it appears this way … and nobody seems to do solution architecture anymore. And plenty of organizations seem to have given up on planning what they are doing and changing in their system landscape, organizations, processes, etc. But that is wrong. You need…
