How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does – in the form of a process inventory?

Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational Excellence challenges through his innovative, process-based framework. With over 25 years of experience in the Financial Services industry, he has primarily served as a management consultant, empowering clients with forward-thinking solutions in technology, process, and risk and spearheading large-scale business and digital transformations. Michael brings a powerful combination of superior sales and delivery skills, having personally sold and delivered over $100M in consulting services.

He is the author of the forthcoming book, ‘Digital Transformation Success,’ in which he introduces his groundbreaking Process Inventory framework. This promises to be a transformative approach to achieving success in the digital era, unlocking unprecedented levels of operational efficiency and strategic alignment.

In this episode of the podcast we are talking about:

  • Michael’s background
  • Why do 70% of transformations fail?
  • What is the Process Inventory Framework?
  • What are the potential use cases?
  • What are key success factors in this approach?
  • Which role play CoEs and Process Owners?
  • What are the steps to create and maintain a Process Inventory and the connected models?

Michael can be found on LinkedIn (of course) and on his website at

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Additional information


Music by Jeremy Voltz,

  • CP1 (Welcome)
  • Basement Apartment (Interlude 1)
  • MetricOffBeat (Interlude 2)
  • South Wing (Outro)