A week ago, I was the guest on a webinar, that was hosted by Mark McGregor and sponsored by iGrafx. Mark and I spoke about process mining in general, but also about the biggest mistakes that organizations make when it comes to process mining. We also covered topics like “do you need a process mining CoE?” (Hint: no, you need the right skills that you might not have in your organization right now, but not another org unit. Use your existing process improvement CoE if you have one).

Overall, it was a very interesting conversation that focused less on technical aspects or features, but more on the “human” side … as we inevitably see with every tech podcast – it boils down to people 🙂

Watch the webinar recording here – 5 Tips to Deliver Great Results Through Process Mining – iGrafx (registration required).

Process Mining Webinar - 4 challenges