Episode 33 – How to inspire people for process: Mirko Kloppenburg
We talk (a lot) about technology and processes here on the podcast. But what about the human side of Business Process Management? Do we just forget them and aim for the desired outcome no matter what? No, we don’t …
In this episode of the What’s Your Baseline podcast we speak with Mirko Kloppenburg, who started his own company and project “New Process Lab” a few months ago after 20+ successful years at Lufthansa Group.
To start the New Process Lab, he linked the often fuzzy New Work ideas with tangible processes. As symbiosis of Process Management and New Work, the “New Process” approach was created. It adds a human-centric mindset to the already proven BPM tools and methods we know from the past.
The exchange about New Process has shown him that there is a great need to explore these ideas more deeply. To do this, he created the a platform to build a community, to perform experiments, and to share experiences. The NewProcessLab.com is driven by the purpose to empower you to rethink your process. In addition, he started the New Process Podcast to explore new ways to rethink processes and to share his journey with you!
We are talking about these topics:
- Mirko’s background and his revelation that it is all about the people when doing process management
- The New Process principles: trust the people, involve the people, foster the development of people, give meaning to the people
- Inspire people for process by community building, focusing on experience design, and being a process influencer
- Examples of the New Process principles
- How to bring the principles to life
- The New Process lifecycle
Ep. 33 – How to inspire people for process: Mirko Kloppenburg – What's Your Baseline? Enterprise Architecture & Business Process Management Demystified
- To start rethinking your process download Mirko’s free New Process Checklist:
Music by Jeremy Voltz, www.jeremyvoltzmusic.com
- CP1 (Welcome)
- Airplane Seatbelt (Interlude 1)
- Cowbell (Interlude 2)
- South Wing (Outro)
Roland Woldt is a well-rounded executive with 25+ years of Business Transformation consulting and software development/system implementation experience, in addition to leadership positions within the German Armed Forces (11 years).
He has worked as Team Lead, Engagement/Program Manager, and Enterprise/Solution Architect for many projects. Within these projects, he was responsible for the full project life cycle, from shaping a solution and selling it, to setting up a methodological approach through design, implementation, and testing, up to the rollout of solutions.
In addition to this, Roland has managed consulting offerings during their lifecycle from the definition, delivery to update, and had revenue responsibility for them.
Roland is the VP of Global Consulting at iGrafx, and has worked as the Head of Software AG’s Global Process Mining CoE, as Director in KPMG’s Advisory, and had other leadership positions at Software AG/IDS Scheer and Accenture. Before that, he served as an active-duty and reserve officer in the German Armed Forces.