Data Modeling - title

Episode 65 – Data Modeling

This episode closes out the mini series about data, and this time we talk about data modeling. Data models are some of the things that I have seen the least often in projects over the last two decades. Why is that? Is it because it is too geeky, or not interesting enough compared to, say, […]

BPM and Process Lifecycle - Title

Episode 61 – BPM and Process Lifecycle

We had a couple of episodes where we discussed the Solution / Process Lifecycle, but this time we look at it from the perspective of Business Process organizations. What we see is a distinction between the different disciplines that are needed to deliver a full solution and there are organizations that see a “them” and […]

Writing a book - title

Writing a book: Michael Schank – What’s Your Baseline Shorts 12

You might have heard it in the last episode of the podcast (Ep. 59: Process Inventory), that our guest Michael Schank has written a book 😉 That triggered two things with us – first, making a WYB Shorts about the process of writing a book and become a published author, and second, nudging Michael for […]

Process Inventory - title

Episode 59 – Process Inventory: Michael Schank

How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does – in the form of a process inventory? Michael is a distinguished thought leader and executive, specializing in addressing […]

AI and Enablement - title

AI & Enablement: Ron Cohen, Peter Dern, Adam Egger – What’s Your Baseline Shorts 11

Last week’s episode of the podcast was a very good conversation about learning and enablement with Ron Cohen, Peter Dern, and Adam Egger, and we could have talked for hours about this topic. However, the conversation took quite a turn after I asked how the future of learning will look like. But we also were […]

Process Mining Analysis - title

Episode 57 – Process Mining Analysis

You bought the tool and now the most critical question for your success comes up: “Now what?”. This leads to these questions: what can you do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a […]

Center of Excellence: Thi Nguyen

Episode 56 – Center of Excellence: Gia Thi Nguyen

Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it […]

Podcasting and Architecture Title

Episode 55 – Podcasting and Architecture: Josèphe Blondaut, Jakub Dvořák, Mirko Kloppenburg

The way how we communicate and learn has changed over the last couple of years. One contributing factor is podcasting (or videocasting – we are no purists over here at What’s Your Baseline?). By now there are tons of excellent podcasts about Business Process Management, Process Mining, and Enterprise Architecture out there free of charge for you. We […]

APQC PCF Moritz Berger - Title

APQC visualized: Moritz Berger – What’s Your Baseline Shorts 10

This is another What’s Your Baseline? Shorts episode and we are following up with the guest from our last episode, Moritz Berger. Moritz took the APQC Process Classification Framework and imported it into “The Brain” to visualize the breakdown and connectivity of processes to each other. Enjoy the video below 🙂 And if you like […]

APQC: Moritz Berger

Episode 54 – APQC: Moritz Berger

We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this […]

What’s Your Baseline Podcast – Season 5 Trailer

Welcome back to the What’s Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can’t wait to hear back from you 🙂 Roland WoldtRoland Woldt is a well-rounded executive with 25+ years of Business Transformation consulting and software development/system […]

Customer Experience Management Title

Episode 49 – Customer Experience Management

Welcome to the last episode of our podcast in Season 4 (no worries, we’ll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your […]