Successful Process Mining Projects

Understand how your processes are performing!

This book teaches you how to get started with Process Mining—from having the first idea that “there must be a data-driven way” to your first successful analysis project, using Process Mining.

Learn how you:

What Process Intelligence is and what it is comprised of (and how it relates to the larger discipline of process management).
Select and implement a Process Mining tool in your organization—clear and precise without marketing smoke and mirrors.
Execute the proven six-step process for successful Process Mining projects.

Go through all steps following an example client study.
Practice your skills with provided data and solutions in market-leading tools.

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Process Intelligence is the next frontier for Business Process Management

Many organizations don’t manage their processes or are limited to creating diagrams to appease regulators and “check off the box.” But they have no idea how their processes *really* run and perform—they need process discovery and a performance baseline of the as-is process before they can improve them.
Some organizations, however, have understood that they need to do three things:

Figure out where your organization needs to improve.
Analyze the processes that require improvement.
Define and implement the next iteration of the process execution while measuring their ongoing performance.

Process intelligence is the key to all three things, and process mining is at the heart of it. But the problem is that there is a big unknown in what to look for and how to get started with process mining. This is where this book comes in—it demystifies the techno-jargon around mining and provides a clear, simple, and easy-to-implement approach for your next successful process mining project.

What others say about “Successful Process Mining Projects”

Roland continues to share his experiences

With this book, Roland continues to share his experiences, which he gained in a career spanning 30+ years, and seamlessly connects to ‘Successful Architecture Implementation.’ This book equally serves people seeking the theoretical and academic understanding of Process Mining, as well as the practitioners that apply Roland’s tested implementation methodology.

Ulf Hennigsen

Excellent handbook and reference

Roland has an exceptional ability to convey complex technical topics in a clear, concise manner and with the right amount of pragmatic humor. His book ‘Successful Process Mining Projects’ offers readers a truly groundbreaking roadmap, covering everything from initiation and conception to the development of a robust business case, operational implementation, and sustainability.

Katrin Wetzel

Roland did it again!

This engaging read is packed with valuable content, featuring a six-step approach designed to help you achieve tangible results from your process mining initiatives. The helpful project in Part III, ‘Process Mining in Real Life,’ allows you to apply your knowledge in a practical setting. Highly recommended!

Zbigniew Misiak

Acquire the necessary skills from Roland’s book

Anyone who wants to introduce Process Mining in their company and who does not yet have in-depth knowledge about it should first acquire the necessary skills from Roland’s book. Easy to read and yet covering all necessary areas in depth.

Randolph Schütte

This book will help you build projects that work

Process mining projects aren’t easy, but they’re transformative when done right. ‘Successful Process Mining Projects’ offers a clear, practical roadmap for getting started, grounded in real-world experience. Roland doesn’t just explain the theory; he guides you through the full lifecycle of a project, from initial ambition and framing, through analysis and iteration, to delivering outcomes that matter.

Nick Blackbourn

Hands-on and easy-to-follow step-by-step guide

Roland’s book is a very hands-on and easy-to-follow step-by-step guide for getting started with Process Mining.

Martin Holling

Easygoing, sensible, pragmatic advice

The book gives excellent, real-world examples of how to evaluate, select, and implement a Process Mining tool and how to set up a process mining center of excellence in an enterprise. I thoroughly enjoyed Roland’s easygoing, sensible, pragmatic advice on how to avoid potential process mining pitfalls and how to succeed with Process Mining.

Tony Phillips

A must-read for forward-thinking organizations

A must-read for forward-thinking organizations. This book demystifies the role of Process Mining—not just as a standalone technique, but as an integrated discipline within Business Process Management. With clear, practical insights, it empowers teams to drive real value and sustainable process improvement.

Hanneke Loefs-Mos

The book gives value and new insight

Congratulations on this new book. It’s a book that gives knowledge and makes it easy to get started with implementing process mining on the first process.

Per Bandsholm

What's inside the book?

Covering a topic of this size, while trying to add some workbook character to it, is not an easy task. “Successful Process Mining Projects” is therefore aimed at the newbie who wants to get started and does not know where and how to start. The book covers:

Setting the stage—what is process intelligence, and why should you care?
The bigger picture—how does process intelligence fit into the process/solution lifecycle?
Doing it right: the six-step approach for successful process mining projects.
Getting started—what to look for when selecting, buying, and implementing tools.

Bringing it to life—going through all six steps of the approach following the example scenario of a medical device company that wants to get started with their first process mining project.
Do it yourself: download example data sets, data workflows, reference models, and even complete ARIS database and process mining projects.
Free stuff—download all graphics creative commons licensed and a checklist for your projects from the book website.