“Just go and show our tool in the best way possible.” I have heard this sentence wayyyy too often coming from a salesperson, and the solution engineer on the receiving end just died a little bit inside. Of course you want to make a good impression when showing your tools to your customer, but more […]
We teased it over the last couple of weeks when Roland posted about how to build products and when we started things like our Substack (an excellent article by Hanneke is out this week—go take a look!). But now it is the time to give you a look behind the scenes at how your favorite […]
A few weeks ago I had the pleasure of being the guest on Gurmeet Judge’s “Business Leadership Podcast,” and we spoke about very interesting topics. The main takeaways were: Enjoy the episode below and subscribe to Gurmeet’s channel on YouTube here: https://www.youtube.com/@gurmeetjudge. Roland WoldtRoland Woldt is a well-rounded executive with 25+ years of Business Transformation […]
Business transformation programs rarely fail because of technology. They fail because the organization is not aligned, not clear, and not ready for change. There is an art, science, and emotional intelligence to leading successful business transformations, and our guest, Meherban Faroogh, has been helping clients for decades now to navigate this maze of major changes […]
Is quality management the most thankless job in the organization? In many companies, QM teams want to be the Hermione Granger of the workplace—knowledgeable, prepared, and doing the right thing—but end up perceived as Argus Filch, the grumpy caretaker enforcing rules nobody asked for. This week’s guest, Regina Haar, works at Q.Wiki (Modell Aachen), where […]
Sometimes (always?) the problem that we see in organizations is not technology or structures or something else—it is the inability of people to “get on the same page.” One way to fix this is to have people dedicated to Business Architecture who understand “how things are wired up” and where the value is created. And […]
One of the skills that I see an increasing demand for Business Analysts is data analysis. Especially when “new” tools like Process Mining shift the landscape towards data-driven analysis. And besides the need to learn these new skills, I also see multiple tools that are very pricey and might be cost prohibitive for some organizations, […]
Happy New Year! We are back from our regular break, in which we really did not do a lot for the podcast but were working on other things that you will discover throughout 2026. We are super excited about our plans, but it is not the time to talk about it … as we say […]
We had episodes about BPM education on the show before, but this time we speak with someone who is from a different generation than your regular hosts.And our guest Daniel Matka is building a “Process Academy” to bring process management knowledge to the next generation. And while doing this, he’s building modern ways of structuring […]
There has been a lot of consolidation in the process/architecture space in the last few years, mostly driven by PE firms. But why is that so, and why does it seem that there is no alternative to this business model? Back in the day there were foundations behind the companies, or they were privately held, […]
To implement AI (and processes) correctly, you need good data. But what does that mean? Well, firstly it means that you can define your data product and to achieve that you need good data governance. But are we now in a super-nerdy topic? No, this is what we all do in some form or another […]
Your favorite co-host, J-M, walked 700 miles across Japan on a 1,200-year-old pilgrimage route a few months ago, contemplating how this relates to AI Agents. His reflection after 47 days and 88 temples? The journey required the same disciplines that make BPM effective: clear expectations, defined limits, transparency about progress, and continuous learning. Every step […]
